Are you a South African citizen receiving the Sassa R350 grant and need to update your contact number? Changing your phone number with Sassa is a simple process, but it’s essential to ensure that your details are up to date to receive important notifications and updates regarding your grant. In this article, we will guide you on how to change your contact number on Sassa R350 in a human-friendly manner.
Step 1: Visit the nearest Sassa office
The first step to changing your contact number with Sassa is to visit the nearest Sassa office in your area. Make sure to bring along your ID document and proof of residence for verification purposes. At the office, you will need to fill out a form requesting the change of contact details. The staff will assist you in updating your information on their system.
Step 2: Call the Sassa hotline
If visiting a Sassa office is not convenient for you, you can also change your contact number by calling the Sassa hotline at 0800 60 10 11. A customer service representative will guide you through the process of updating your details over the phone. Make sure to have your ID number and new contact number ready when calling.
Step 3: Log in to the Sassa website
Another option to change your contact number with Sassa is to do it online through their website. Visit the Sassa website and log in to your account using your ID number and password. Navigate to the profile section and look for the option to update your contact details. Enter your new phone number and save the changes to complete the process.
Step 4: Fill out a change of details form
If you prefer a more traditional approach, you can also change your contact number by filling out a change of details form. These forms are available at Sassa offices, community centers, and post offices. Fill out the form with your updated information and submit it to the nearest Sassa office for processing.
Step 5: Verify your new contact number
After submitting your request to change your contact number, Sassa will verify the new number to ensure its accuracy. You may receive a confirmation SMS or email once the update is successful. Make sure to keep your new contact number active to receive future communications from Sassa regarding your grant.
Changing your contact number with Sassa is a simple process that can be done through various channels. Whether you choose to visit a Sassa office, call their hotline, or update your details online, it’s important to keep your information up to date for a smooth grant application and communication process.